Last updated: December 2025
FurJoy (“we”, “us”, or “our”) operates the website https://furjoypets.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our Site, and outlines your privacy rights under applicable laws.
If you have any questions about this Privacy Policy or our data practices, please contact us at info@furjoypets.com.
1. Who We Are
Our website address is: https://furjoypets.com
Business name: FurJoy
Contact email: info@furjoypets.com
2. Information We Collect
We collect information in the following ways:
a) Information You Provide to Us
- Name, email address, shipping address, billing address, phone number
- Order and payment-related details (payments are processed securely by third-party payment providers; we do not store full payment card details)
- Account registration details (if you create an account)
- Communications with us (emails, contact forms, customer support)
- Comments or reviews submitted on the Site
b) Information Collected Automatically
When you visit our Site, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited, time spent, and referring URLs
- Cookies and similar tracking technologies
This information helps us improve our Site, enhance security, and prevent fraud.
3. Comments
When visitors leave comments on the Site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string (hash) created from your email address may be provided to the Gravatar service to check if you use it. The Gravatar privacy policy is available at: https://automattic.com/privacy/. After comment approval, your profile picture may be visible publicly alongside your comment.
4. Media Uploads
If you upload images to the Site, please avoid including embedded location data (EXIF GPS). Visitors may be able to download and extract location data from images displayed on the Site.
5. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and enable essential website functionality.
Types of Cookies We Use:
- Essential cookies: Required for site operation, login, and security
- Preference cookies: Remember your preferences (such as comment details)
- Analytics cookies: Help us understand how visitors use our Site (e.g., Google Analytics)
Specific examples include:
- Comment cookies (stored for up to one year)
- Login cookies (2 days; up to 2 weeks if “Remember Me” is selected)
- Screen option cookies (up to one year)
- Temporary cookies to test browser compatibility
You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the Site.
6. Embedded Content from Other Websites
Articles or pages on this Site may include embedded content (such as videos, images, or articles). Embedded content behaves as if you have visited the external website directly.
These third-party websites may collect data about you, use cookies, embed additional tracking, and monitor your interaction with their content, especially if you are logged into their services.
7. How We Use Your Information
We use your personal information to:
- Process and fulfill orders
- Provide customer support
- Communicate with you regarding your orders or inquiries
- Improve our products, services, and website functionality
- Prevent fraud, spam, and security threats
- Comply with legal and regulatory obligations
8. Sharing Your Information
We may share your information only when necessary, including with:
- Payment processors (e.g., PayPal)
- Shipping and fulfillment partners
- Website hosting and infrastructure providers
- Analytics and performance tools (e.g., Google services)
- Security and spam prevention services
We do not sell or rent your personal data.
If you request a password reset, your IP address may be included in the reset email for security purposes.
9. Data Retention
- Comments and related metadata are retained indefinitely unless removal is requested
- Account and order information is retained as long as necessary for business, legal, and tax purposes
- Analytics data may be retained for a limited period according to provider policies
We only retain personal data for as long as necessary to fulfill the purposes outlined in this policy.
10. Your Privacy Rights
Depending on your location, you may have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Object to or restrict certain processing activities
- Request a copy (data portability) of your personal information
To exercise your rights, please contact us at info@furjoypets.com. We may need to verify your identity before fulfilling your request.
Please note that some data may be retained where required by law or for legitimate business and security purposes.
11. International Data Transfers
Your information may be transferred to and processed in countries outside your own. We take reasonable steps to ensure that appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.
12. Data Security
We implement reasonable administrative, technical, and organizational security measures to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
13. Where Your Data Is Sent
Visitor comments may be checked through automated spam detection services. Data may also be processed by trusted third-party services necessary for Site functionality and security.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. The updated version will be posted on this page with a revised “Last updated” date.
We encourage you to review this policy periodically.
15. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@furjoypets.com